About

Our Process: Design, direct, and deliver.

 

At Design Direct Deliver (DDD), it’s all about creating the best possible experience for your customer. As a result, our approach is the same whether you’re a company with lofty goals, or an individual wanting to make a few upgrades. We specialize in evaluating user experiences – where the audience you’re targeting is what we refer to as your “customer.”

The Meeting – We start by getting to know you: your goals, your expectations, and your needs. Then we’ll make sure you feel comfortable with our processes and methodology, and that you have the opportunity to ask as many questions as you’d like. These “meetings” are often done via email, but we’ll gladly handle the conversation over IM, voice calls (Skype, telephone, etc.), or in-person (when possible), as needed.

The Design – Once we have collected the initial information on your requirements, we’ll conduct an analysis of your current materials or processes. Armed with the results of that analysis we then work with you to agree on a plan for execution that will provide the most return on investment based on your needs and priorities.

Whether it’s making sure your customers can easily find your products or creating a compelling resume, our goal is to make sure the end result is a better reflection of who you are – as an individual or a company!

If during our analysis we find that our current capabilities do not mesh with your needs, we are happy to provide you with a list of recommended contractors, free of charge.

The Direction – During this phase, we’ll get to work using our unique 3G review process. DDD will communicate with you throughout the project and provide updates and information on how things are progressing. Depending upon the nature of the project, we may also provide you with drafts, prototypes, or sample materials for your review and address any concerns you may have.

The Delivery – This is our favorite part! We get to present you with your customized solution, finished product, or consulting report.

 

Our Company: Innovative, ethical, and effective.

 

Design Direct Deliver offers consulting and contracting services with a focus on improving customer experiences and personal branding. We pride ourselves on developing customized solutions that suit our clients’ needs all while maintaining the highest standards for quality, efficiency, and integrity. Whether you’re a single individual or an entire organization we can help you provide a more engaging and accessible experience for the audiences that matter to you most.

Our recent projects have included an exhaustive page-by-page website review overhaul, creating compelling resumes for job seekers, educating customer service and quality assurance departments on best practices, and graphic design work for business materials and other marketing collateral. Our consultants have a wide range of experience across several disciplines including: business management, customer support, marketing and public relations, interactive media, technology, art and graphic design, accounting and web development. See our services page for a full list of what we have to offer.

We keep our current projects list short in order to provide our clients with the highest quality results. If you’re interested in working with us, please contact us as soon as possible to ensure that we can include you in our schedule for 2014.

 

Our Founder: Sheri Rubin

 

Sheri Rubin is the founder and CEO of Design Direct Deliver and is known for her zealous attention to detail and a passion for improving customer experiences. Prior to starting the company in 2005, she was Producer and Corporate Communications Director for High Voltage Software, Inc.

Sheri is an avid philanthropist, dedicating much of her free time to volunteer organizations. She currently sits on the boards of several profit and non-profit organizations and uses her attention to detail and drive to empower others through consulting, contracting, and coaching. To get in touch with Sheri, visit our contact page.