Are you tired of paying too much to mailing list providers like MailChimp and Constant Contact? Do you wish you could find a way to make sure you only had subscribers on your mailing list who really cared so you would be in a lower tier of subscribers?
If you’re looking for a way to keep costs down and clean out the riff-raff then the easiest way to do that is to annoy your customers! That’s right, you heard me, annoy your customers!Read More
Our good friend and colleague, Keith Fuller, tells us about the time his daughter taught us all a little something about being a good customer.Read More
“I am honest and hardworking” is a phrase pretty much everyone uses: job candidates, employees during reviews, leaders speaking to the press, criminals claiming innocence, etc. Statistically speaking, some of these people are lying. And some of these liars have no idea they’re doing it.
In an ideal world we would all be who we say we are. Better yet – we’d be self-aware enough to know who everyone else thinks we are. Then there’s this world. Here, our insight is cloudy at best. Intent matters less than perception and perception is the only reality.Read More